J Bailey Company has 13-years experience selling, installing, and supporting Microsoft Dynamics RMS. We offer RMS Technical Support for both RMS Store Operations and RMS Headquarters. We have over 300 customers throughout the USA, Canada, Great Britain, Australia, Jamaica, and the Virgin Islands. Our remote RMS technical support assistance is available 7 days a week. We are a PCI Qualified Integrator Reseller (QIR) company, and we adhere to the highest security standards to deliver break/fix technical support, installation assistance, and custom report writing.

Contact us today for Microsoft Dynamics RMS Technical Support
J Bailey Company Telephone: 1-228-348-1719
J Bailey Company Email: jbailey@jbaileyinc.com

We work directly with retailers and also through independent consultants, offering RMS Technical Support and invite you to contact us to discuss you requirements.  Using secure and reliable Remote Support for instant technical support, we can quickly deliver fast, live support and unattended technical assistance.

Our RMS Technical Support offer includes:

Two-Way Screen Sharing
Both you and our IT technician can share screens to trouble-shoot and quickly provide answers, perform RMS Technical Support tasks, and provide ad-hoc training.

Experience Counts We have worked extensively with Microsoft Dynamics RMS since 2003, with retailers and consultants, and invite you to contact us to discuss you requirements. Using secure and reliable Remote Support for immediate technical support, we can quickly deliver fast, live support and technical assistance. More about remote access. Two-Way Screen Sharing Both you and our IT technician can share screens to trouble-shoot and quickly provide answers, perform RMS Technical Support tasks, and provide ad-hoc training.

Remote Diagnostics
Technicians can easily access your customer’s system information.

Knowledge is powerful
We can find the answers fast with our Knowledge Base and library of resolved incidents library of incidents, causes and solutions,

Experience Counts
We have worked extensively with Microsoft Dynamics RMS since 2003

We can help with:

Microsoft SQL Server is a relational database management system.  This is the software product whose primary function is to store and retrieve the data as requested by Microsoft Dynamics RMS store Operations.  Microsoft SQL Server is required for Microsoft Dynamics RMS Store Operations to function correctly.  Sample tasks include:

• Installation and Configuration
• Database Moves
• Database Backup and Restore
• Upgrades
• Queries
• Connectivity

Microsoft Dynamics RMS Store Operations is a back-office and POS software system that operates at each store in the retail enterprise and maintains sales data in a local database.  Sample tasks include:

• Installation and Configuration
• Database Moves
• Database Backup and Restore
• Upgrades
• Connectivity
• Training and Best Practices
• POS Peripheral Installation and Configuration
• Trouble-Shooting and Technical Support
• Custom Reports

Microsoft Dynamics RMS Headquarters is sold separately from Microsoft Dynamics Store Operations ties all the data from all your stores together.  It enables you to set policies and procedures for each store to follow and enforces those rules for the entire retail enterprise.  Sample tasks include:

• Installation and Configuration:
• Database Moves
• Database Backup and Restore
• Upgrades
• Connectivity
• Training and Best Practices
• POS Peripheral Installation and Configuration
• Trouble-Shooting and Technical Support
• VPN Setup and Configuration
• Custom Reports