Services


What we offer:

J Bailey POS specializes in choosing, installing and training world-class POS solutions. We also help you evaluate and implement a solution based upon your unique requirements.

Our experience:

We’ve been in business for over 12 years, and have 300+ successful implementations under our belt  We are retail experts in their fields and have been certified as Microsoft Professionals.  We’re proud of our people, our experience, and our commitment to our clients and customers.

We are here to help. Contact Support

  • 228-348-1719
  • Monday – Friday 8:00 AM to 6:00 PM

We offer break/fix technical support, installation assistance, and custom report writing, to enable you to get the most from your software investment.

 

Experience Counts

We have worked extensively with Microsoft Dynamics RMS since 2003, with retailers and consultants, and invite you to contact us to discuss you requirements.

Using secure and reliable Remote Support for immediate technical support, we can quickly deliver fast, live support and technical assistance. More about remote access.

Two-Way Screen Sharing
Both you and our IT technician can share screens to trouble-shoot and quickly provide answers, perform RMS Technical Support tasks, and provide ad-hoc training.

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We can help with:

Microsoft SQL Server is a relational database management system. This is the software product whose primary function is to store and retrieve the data as requested by Microsoft Dynamics RMS. Microsoft SQL Server is required for Microsoft Dynamics RMS to function correctly. Sample tasks include:

  • Installation and Configuration
  • Database Moves
  • Database Backup and Restore
  • Upgrades
  • Queries
  • Connectivity

Microsoft Dynamics RMS Store Operations is a back-office and POS software system that operates at each store in the retail enterprise and maintains sales data in a local database. Sample tasks include:

  • Installation and Configuration
  • Database Moves
  • Database Backup and Restore
  • Upgrades
  • Connectivity
  • Training and Best Practices
  • POS Peripheral Installation and Configuration
  • Trouble-Shooting and Technical Support
  • Custom Reports

Microsoft Dynamics RMS Headquarters is sold separately from Microsoft Dynamics Store Operations ties all the data from all your stores together. It enables you to set policies and procedures for each store to follow and enforces those rules for the entire retail enterprise. Sample tasks include:

  • Installation and Configuration:
  • Database Moves
  • Database Backup and Restore
  • Upgrades
  • Connectivity
  • Training and Best Practices
  • POS Peripheral Installation and Configuration
  • Trouble-Shooting and Technical Support
  • VPN Setup and Configuration
  • Custom Reports