Technical Support

Technical Support  J Bailey & Company technical support services are designed to help the user solve specific problems with our products—rather than providing installation, training, customization, or other support services.  Available Monday through Friday, 7am CST through 7pm CST. 

 

Technical Support Pricing:

1 incident            $79

5 incidents          $250      

11 incidents        $500       (1 incident provided free)

 

Create Technical Support Incident

Once you purchase an incident, or if you have existing incidents available, please use this form to create a support incident.  Please include your version of Microsoft RMS, a description of the issue, your contact information, and your preferred means of contact: e-mail or telephone.


Contact Name:

Company:

Telephone Number:

E-mail Address:

Software:

Version:

Subject:

Description:

 



Advanced Technical Services  There may be times when you could benefit from additional remote and onsite services beyond what is provided within support, including Installation, Implementation, Customized Reporting, 24*7 Support, Database Maintenance, Upgrades, and Additional Tools.  For more detailed descriptions on the service offered or to inquire about pricing see our Services Page.

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